Frequently Asked Questions
Common questions about our lawn care services in Austin, TX
Have questions about lawn care in Austin? We've compiled answers to the most common questions we receive. If you don't find what you're looking for, please send us a WhatsApp message at (805) 835-5392.
General Questions
What areas do you service?
We provide lawn care services throughout the Austin metro area including Austin, Round Rock, Cedar Park, Georgetown, Pflugerville, Leander, Lakeway, Bee Cave, West Lake Hills, and surrounding communities. Our service area extends approximately 30 miles from central Austin.
Do you require contracts or long-term commitments?
No, we do not require contracts. We earn your business with every service visit through quality work and reliable service. You can cancel or pause service at any time without penalty.
How do I schedule service?
You can schedule service by messaging us on WhatsApp at (657) 678-4904 or using our online contact form. We typically respond within an hour and can often schedule same-day or next-day service.
Do I need to be home during service?
No, you do not need to be home. Most of our customers are at work during service. We will service your property and leave a door hanger confirming completion. If there are any issues or recommendations, we will note them and contact you.
Are you licensed and insured?
Yes, we are fully licensed and insured. We carry general liability insurance and workers compensation coverage to protect both our team and your property.
Pricing & Payment
How much does lawn care cost in Austin?
Lawn mowing starts at $35 per visit for average residential properties. Full maintenance service starts at $50. Pricing varies based on lot size, grass condition, service frequency, and specific services needed. We provide free quotes for all services.
How do you determine pricing?
We price based on lot size, grass density, obstacles, access, and service frequency. During your free quote, we will measure your property and provide exact pricing with no hidden fees.
What payment methods do you accept?
We accept cash, checks, all major credit cards, and ACH bank transfers. We can set up automatic billing for your convenience with weekly or monthly invoicing.
When is payment due?
Payment is due upon completion of service. We can invoice weekly, bi-weekly, or monthly based on your preference. Automatic payment options are available for convenience.
Do you offer discounts?
Yes, we offer discounts for weekly service plans, referrals, and bundled services. Senior and military discounts are available. Ask about current promotions when you call for a quote.
Lawn Mowing & Maintenance
How often should I mow my lawn?
During peak growing season (April-September), most Austin lawns need weekly mowing. In cooler months (October-March), bi-weekly service is usually sufficient. We adjust your schedule based on actual grass growth and weather conditions.
What height should my grass be cut?
This depends on your grass type. St. Augustine should be cut at 3-4 inches, Bermuda at 1-2 inches, and Zoysia at 2-3 inches. Cutting at the proper height promotes health, drought resistance, and weed prevention.
Do you bag or mulch clippings?
We typically mulch clippings, which returns valuable nutrients to your lawn and eliminates disposal needs. However, we can bag clippings if you prefer or if grass is excessively long. Bagging may involve an additional fee.
What's included in full maintenance service?
Full maintenance includes mowing at proper height, professional edging along all hardscapes, string trimming around obstacles and fences, blowing of walkways and driveways, and complete debris removal. It's our most comprehensive service.
Can you work around my irrigation schedule?
Yes, we coordinate with your irrigation schedule. Ideally, we prefer to service your lawn when it's dry. Let us know your watering schedule and we will plan accordingly.
Fertilization & Treatments
How often should I fertilize my Austin lawn?
We recommend 6-8 fertilizer applications per year for Austin lawns. Our complete program includes pre-emergent in spring, growth fertilizers through summer, and winterization in fall. Each application is timed for maximum effectiveness.
Is fertilizer safe for pets and children?
Yes, our fertilizers are safe when applied properly. We recommend keeping pets and children off treated areas until the product is watered in, typically 24 hours. We use professional-grade products with safety as a priority.
Do you offer organic lawn care?
Yes, we offer organic lawn care programs using natural fertilizers and treatments. Organic programs typically require more frequent applications and take longer to show results, but they are an excellent choice for environmentally-conscious homeowners.
When should I apply weed control?
Pre-emergent weed control should be applied in February before spring weeds germinate. Post-emergent treatments work best in spring and fall when weeds are actively growing. We can create a year-round weed control program.
How long until I see results from fertilization?
You will typically see improved color and growth within 7-10 days after fertilization. Full results appear within 2-3 weeks. Slow-release formulas provide benefits for 6-8 weeks per application.
Lawn Problems & Solutions
Why does my lawn have brown patches?
Brown patches can be caused by many factors including drought stress, over-watering, disease, grubs, chinch bugs, dog urine, or compacted soil. We can inspect your lawn to diagnose the specific issue and recommend treatment.
How can I improve my thin lawn?
Thin lawns benefit from aeration to reduce compaction, overseeding to add new grass plants, proper fertilization to promote growth, and correct mowing height. We can create a renovation program to thicken your lawn.
Why won't my lawn green up?
Lawns that won't green up typically lack nitrogen, have poor soil pH, suffer from compaction preventing nutrient uptake, or have root damage. Soil testing can identify the issue. Often a combination of aeration, fertilization, and proper watering solves the problem.
What should I do about fire ants?
Fire ants are common in Austin. We offer targeted mound treatments and broadcast applications that provide season-long control. Multiple treatments are usually needed for complete control due to re-infestation from neighboring properties.
How do I deal with shade issues?
Shaded lawns need grass varieties that tolerate shade (like St. Augustine or certain fescues), higher mowing heights, reduced fertilization, and careful watering. Sometimes transitioning shaded areas to shade-loving groundcovers or mulch is the best solution.
Seasonal Services
When should I aerate my lawn?
The best time for aeration in Austin is early fall (September-October) or early spring (March-April). Fall aeration is ideal as it prepares the lawn for winter and allows recovery before summer stress. Compacted lawns benefit from twice-yearly aeration.
When is the best time to overseed?
Fall (September-October) is the ideal time for overseeding in Austin. Cooler temperatures, fall rains, and reduced weed pressure create perfect conditions for germination. Spring overseeding is possible but less ideal due to approaching summer heat.
Do you offer spring cleanup?
Yes, spring cleanup includes removing winter debris, cutting back dead perennials, refreshing mulch, edging beds, and preparing your property for the growing season. This is typically done in March before active growth begins.
How do you handle fall leaves?
We offer scheduled leaf removal service throughout fall and winter. Depending on your tree coverage, you may need 4-6 visits between October and January. We use commercial blowers and vacuums for complete removal.
Should I winterize my lawn?
Yes, fall winterization fertilizer strengthens roots, improves cold tolerance, and promotes early spring green-up. This is typically applied in November and is one of the most important applications of the year.
Special Situations
Can you handle steep slopes?
Yes, we have specialized equipment for slope mowing. Many properties in West Austin, Lakeway, and Bee Cave have steep terrain. We assess each property to ensure safe, effective service.
Do you service commercial properties?
Yes, we provide commercial lawn maintenance for office buildings, retail centers, apartment complexes, and HOA common areas. We can work after hours if needed to avoid disrupting business operations.
Can you help with HOA violations?
Yes, we can provide immediate service to address HOA violations and establish ongoing maintenance to prevent future issues. We understand HOA standards and can ensure your property stays compliant.
What if I'm selling my home?
We offer one-time cleanup and enhancement services to improve curb appeal for home sales. This can include intensive mowing, edging, bed cleanup, mulching, and detail work to make your property show-ready.
Do you handle large properties or acreage?
Yes, we service large properties and acreage especially in areas like Dripping Springs, Georgetown, and Leander. We have commercial-grade equipment capable of efficiently maintaining larger areas.
Still Have Questions?
We're here to help. Contact us today for answers and free quotes.